SUPPORT – BOTH PROACTIVE & REACTIVE
We have experienced very few hardware failures. We only use established and well proven mainstream brands, which contributes to this. The care taken on, and the neatness of our installations also prevent problems. Prevention is much better than cure.
If you do have issues, we can investigate quite a lot of things remotely, and make changes without coming to you.
We can build systems that we can monitor proactively and identify any issues probably before you do.
Should you need a visit, rest assured, we will come to you. Most of the time, the remote access options get you up and running fastest