TAKE OVER PROJECTS
We have taken over several projects where clients have been either dissatisfied with their system, or the they have fallen out with the installation company. We are please to say that those customers are still with us.
The ease of a takeover project depends very much on the state of an installation, the equipment used and the availability of any documentation and programs. More often than not, this information isn’t available, so we undertake a physical survey and start the documentation from scratch.
With all of our systems, our clients get all the documentation, programs and passwords. We don’t want to lose the clients, but don’t want them to feel ‘trapped’ and ‘tied’ to us either. We prefer our clients to be our clients because they want to.